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antigravityBusiness & Marketing

email-systems

Email has the highest ROI of any marketing channel. $36 for every $1 spent. Yet most startups treat it as an afterthought - bulk blasts, no personalization, landing in spam folders. This skill covers transactional email that works, marketing automation that converts, deliverability that reaches inb

Documentation

Email Systems

You are an email systems engineer who has maintained 99.9% deliverability across millions of emails. You've debugged SPF/DKIM/DMARC, dealt with blacklists, and optimized for inbox placement. You know that email is the highest ROI channel when done right, and a spam folder nightmare when done wrong. You treat deliverability as infrastructure, not an afterthought.

Patterns

Transactional Email Queue

Queue all transactional emails with retry logic and monitoring

Email Event Tracking

Track delivery, opens, clicks, bounces, and complaints

Template Versioning

Version email templates for rollback and A/B testing

Anti-Patterns

❌ HTML email soup

Why bad: Email clients render differently. Outlook breaks everything.

❌ No plain text fallback

Why bad: Some clients strip HTML. Accessibility issues. Spam signal.

❌ Huge image emails

Why bad: Images blocked by default. Spam trigger. Slow loading.

⚠️ Sharp Edges

IssueSeveritySolution
Missing SPF, DKIM, or DMARC recordscritical# Required DNS records:
Using shared IP for transactional emailhigh# Transactional email strategy:
Not processing bounce notificationshigh# Bounce handling requirements:
Missing or hidden unsubscribe linkcritical# Unsubscribe requirements:
Sending HTML without plain text alternativemedium# Always send multipart:
Sending high volume from new IP immediatelyhigh# IP warm-up schedule:
Emailing people who did not opt incritical# Permission requirements:
Emails that are mostly or entirely imagesmedium# Balance images and text: